General Manager (Food & Beverage) | Broward County Convention Center

POSITION:        General Manager of F&B     

DEPARTMENT: Food & Beverage

REPORTS TO:  Venue General Manager      

FLSA STATUS: Exempt

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you. Join us!

THE ROLE

The General Manager of Food & Beverage is responsible for overseeing all food and beverage operations within the Convention Center, including catering, concessions, retail outlets, and bars. This role provides leadership to the management team to ensure successful event execution, high service standards, and efficient daily operations. The position is accountable for financial performance, including budgeting, labor and cost control, and revenue generation. The General Manager works closely with clients, event organizers, and internal departments to ensure food and beverage services meet client expectations and venue standards while adhering to corporate policies and regulatory requirements.

Essential Duties and Responsibilities

• Review, approve and monitor budgets, make recommendations regarding adjustments and alterations. Analyzes information such as daily food sales, patron attendance, and labor costs to prepare budget and to maintain cost control of facility operations.
• Oversight of Food and Beverage sales projections and budgets for assigned accounts and events.
• Oversight of event operations to ensure client satisfaction.
• Develop and implement standards of operation throughout assigned facilities to ensure the highest level of quality service.
• Maintain liaison and work closely with Legends Global’ s and the facility financial team.
• Maintains cost and quality control standards. Ensure that all assigned accounts, buildings, and equipment meet requirements of state and local health laws and internal regulations.
• Directs the development and administers the execution of operating and marketing financial plans and documents; to include operating revenue and expense budgets; capital expense plans and budgets.
• Provides for day-to-day operations; assuring the coordination of plans, programs, and events; conducts post-event operational and financial review and analysis.
• Provides final approval of all contracts and agreements with suppliers, promoters, and tenants for necessary activities and services at the facility.
• Provides or coordinates for timely and effective responses to directives and requests received from internal and external organizations, agencies, departments, and individuals; assures and maintains the integrity of the facility and Legends Global in all forms of communication and personal contacts.
• Oversees and advises Human Resources on any necessary revisions/modifications to the staffing plans, including number and types of employees, essential functions, salaries, and benefits.
• Assures the administration of personnel and the operation of plant and facilities are conducted in accordance with applicable local, state, and federal regulations.
• Evaluates facility practices and recommends improvements to better reflect the needs of the Client and the
• facility, and/or to improve the efficiency and safety of operations, in compliance with Legends Global policies and procedures.
• Responsible for recruiting, training, supervising, and evaluating administrative and supervisory staff.
• Establishes and maintains effective working relationships with the tenants, employees, union representatives, and the general public.

Supervisory Responsibilities 

Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience          

• Bachelor’s Degree from an accredited four-year college or university in Hospitality Management, Business Administration, Culinary Management, or a related field preferred.
• Equivalent combination of education and relevant food and beverage management experience may be considered.
• 5+ years of progressive leadership experience in food and beverage operations within a convention center, hotel, resort, stadium, or large-scale hospitality venue preferred.
• Experience managing large-scale catering, concessions, and event-based food and beverage operations.
• Experience with budget management, labor planning, inventory control, and financial reporting.
• Experience supervising and developing management teams and frontline staff.

Skills and Abilities  

• Excellent leadership, communication, and interpersonal skills with strong organizational ability.
• Ability to manage multiple priorities and large-scale events in a fast-paced environment.
• Strong financial and operational management skills, including budgeting, labor cost control, and revenue optimization.
• Ability to work with and maintain confidential and sensitive information.
• Ability to collaborate effectively with clients, event organizers, internal departments, and external partners.
• Knowledge of food and beverage operations within large-scale events or hospitality venues.
• Ability to anticipate operational challenges and implement timely solutions.
• Strong understanding of customer service standards within the meetings, conventions, and entertainment industry.
• Knowledge of health, safety, and sanitation regulations, including federal, state, and local requirements.
• Demonstrated leadership and supervisory skills, including the ability to motivate teams, resolve conflicts, and support employee development.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with point-of-sales, inventory, and event management systems preferred.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site Broward County Convention Center

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.