POSITION: Conversions Supervisor
DEPARTMENT: Conversions
REPORTS TO: Assistant Manager, Conversions
FLSA STATUS: Exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
Summary
The Conversions Supervisor oversees the daily operations of the conversions team, ensuring the efficient setup and teardown of events and the overall readiness of the stadium. This leadership position is responsible for coordinating the work of Conversions Specialists, maintaining high standards of safety and quality, and ensuring all event-related and day-to-day tasks are completed on schedule. The Conversions Supervisor plays a critical role in fostering teamwork, implementing processes, and ensuring seamless transitions between events.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned
- Conduct quality control checks to verify that setups meet event specifications, promptly addressing any deficiencies or inconsistencies.
- Supervise and lead the Conversions team in the setup and teardown of events, ensuring efficiency, accuracy, and adherence to event layouts and timelines.
- Coordinate schedules, assign tasks, and monitor the progress of Conversions Specialists to ensure all work is completed effectively.
- Review event layouts and work orders, providing clear direction and ensuring team members understand setup requirements.
- Maintain communication with other departments to ensure collaboration and smooth execution of event operations.
- Train and mentor Conversions Specialists, promoting adherence to safety standards, processes, and organizational goals.
- Conduct routine inspections of the stadium and storage areas to ensure cleanliness, organization, and compliance with safety protocols.
- Identify, troubleshoot, and resolve operational challenges related to event setups, equipment, or staffing.
- Maintain accurate records of equipment inventory, staff hours, and completed tasks, ensuring thorough documentation of all setups and conversions.
- Enforce accountability within the team by tracking performance, addressing inefficiencies, and ensuring adherence to established procedures and quality standards.
- Provide regular reports on operational performance, staffing, and any deviations from planned setups, ensuring transparency and continuous improvement.
- Implement and enforce safety guidelines and best practices, fostering a safe and productive work environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Extensive walking.
- Occasionally long periods of standing.
- Ability to climb stairs
- Ability to lift 50 lbs. unaided
- The work involves some exposure to extreme temperatures.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Leadership & Management Skills:
- Proven ability to lead, motivate, and develop a team in a fast-paced environment.
- Strong decision-making and problem-solving skills with the ability to handle unexpected challenges effectively.
- Experience in training, mentoring, and coaching staff to improve performance and efficiency.
- Ability to foster a positive team culture, promoting accountability, collaboration, and high morale.
- Skilled in conflict resolution and the ability to address team concerns in a professional and constructive manner.
Technical & Operational Skills:
- Mechanical skills, with working experience in an arena, convention center, or stadium strongly preferred.
- Working knowledge of forklifts, scissor lifts, boom lifts, and other heavy equipment or the ability to obtain certification within 3 months.
- Familiarity with OSHA requirements, safety regulations, and emergency response protocols.
- Excellent organizational skills with the ability to prioritize tasks, manage multiple assignments, and meet deadlines under pressure.
- Strong attention to detail and ability to ensure accuracy in event setups, work orders, and team assignments.
- Proficiency in basic computer applications, including email, Excel, and Word, with the ability to maintain records and generate reports.
Additional Requirements:
- Capable of working flexible hours, including nights, weekends, and holidays as needed.
- Bilingual proficiency in English and Spanish is a plus.
- Reliable means of transportation.
- Must have a valid AZ driver’s license.
- Minimum of 1 year of experience in stadium or large-scale event setup.
WORKING CONDITIONS
Location: On-site – 1 Cardinals Dr., Glendale, AZ 85305
NOTE
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.