IT Manager - Vendor Management

Senior IT Vendor Manager

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

The Impact You’ll Make in this Role
We are seeking a seasoned Senior IT Vendor Manager with a specialized focus on IT Professional Services, alongside management of other IT categories such as hardware, software, and cloud services. This role will manage vendor relationships and ensure the quality and delivery of IT services meet our high standards and business objectives.

As a Senior IT Vendor Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:

• Oversee all aspects of vendor relationships for IT professional services, including consulting, implementation, managed services, and support services.
• Assist corporate procurement in the negotiation of contracts, SLAs (Service Level Agreements), and KPIs (Key Performance Indicators) with IT service providers to ensure alignment with company goals.
• Monitor vendor performance, manage escalations, and drive continuous improvement in service delivery.
• Develop and execute sourcing strategies that reduce costs while increasing value, focusing on IT professional services.
• Assist corporate procurement and lead IT stakeholders with RFPs (Request for Proposals), RFIs (Request for Information), and other procurement processes for IT services.
• Collaborate with internal stakeholders and the IT Talent Management function to support the IT Labor Strategy which will drive towards an effective workforce comprised of a mixture of employees and various types of professional services labor

Your Skills and Expertise 
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor’s degree or higher in IT, Business Administration, Supply Chain Management (completed and verified prior to start)
• Seven (7) years of experience in IT vendor management, with at least 3 years focused on IT professional services in a private, public, government or military environment

Additional qualifications that could help you succeed even further in this role include:

• Proven track record in managing large, complex IT service contracts.
• MBA degree in IT, Business Administration, Supply Chain Management from an accredited institution

• Certification in Certified Supply Chain Professional (CSCP), Certified Outsourcing Professional (COP), or similar.

• Three (3) years of IT professional services in a private, public, government or military environment
• Cultivate strong, strategic partnerships with key IT vendors to enhance business capabilities and innovation.
• Facilitate communication between vendors, IT teams, and other stakeholders to ensure project success and alignment with business strategy.
• Identify and mitigate risks associated with IT service vendors, including financial, compliance, and operational risks.
• Ensure compliance with all relevant procurement policies, data protection laws, and industry standards.
• Regularly review and report on vendor performance metrics against set benchmarks.
• Use data-driven insights to influence vendor selection and management strategies.
• Strong negotiation, contract management, and relationship management skills.
• Excellent analytical, problem-solving, and strategic thinking abilities.
• Proficiency in procurement software, ERP systems, or similar tools used in vendor management.
• Outstanding communication and presentation skills, both written and verbal.

Work location:

• Work location: This role follows an on-site working model, requiring the employee to work at least four days a week in Maplewood, MN or Austin, TX locations.

Travel: May include up to 15% domestic/international

Relocation Assistance: Is not authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).