Mission
Neko Health exists to shift healthcare from treating illness to preventing it, using advanced, nonâinvasive technology and clinical expertise to deliver early, actionable health insights.
Job Title: Workforce Planning Coordinator
Location: New York, USA
Division: Operations
Reporting to: Country Manager
About the Role
We are looking for a Workforce Planning Coordinator to support the planning and scheduling of clinical staff across our growing US clinic network. This role will focus on workforce strategy and execution, including headcount planning, shift patterns, and scheduling to ensure clinics are staffed efficiently. Initially, the role will also involve hands-on coordination of clinic schedules as the US network expands.
What Youâll Deliver in the First 6â12 Months
Develop workforce plans including headcount models, staffing ratios, and shift patterns for clinics.
Create and manage staff schedules, ensuring clinics are appropriately staffed.
Work closely with Clinic Leads and operations teams to maintain accurate workforce planning and scheduling.
Monitor workforce data including labour costs, utilisation, and reporting.
Ensure scheduling aligns with local labour laws and operational needs.
Support workforce coordination across multiple clinics as the US network grows.
Minimum Qualifications
Experience in workforce planning, scheduling, or workforce operations.
Background in healthcare, retail, or other operational environments with shift-based staffing.
Experience using scheduling or workforce management systems.
Strong understanding of workforce data, labour utilisation, and operational reporting.
Strong stakeholder collaboration with operational and clinic teams.
About titles at Neko
We use a simplified internal title framework that prioritises clarity over hierarchy, so internal titles may differ from marketâfacing role titles. Scope, impact and level of the role are fully aligned and will be clearly discussed throughout the process.
Hiring Process
Candidates progress from application and structured screening through thoughtfully designed interviews culminating in a formal offer and final pre-employment checks before joining the team.
Equal Opportunity & Inclusion Statement
Neko Health is committed to inclusive hiring and member-first care. We welcome candidates from all backgrounds and encourage you to request reasonable adjustments to support your application.
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