Mission
Neko Health exists to shift healthcare from treating illness to preventing it, using advanced, nonâinvasive technology and clinical expertise to deliver early, actionable health insights.
Role Purpose
The Technical Laboratory Supervisor is responsible for establishing, validating, and operating Neko Healthâs onâsite clinical laboratory in New York. This role leads all preâgoâlive laboratory setup and validation activities, including instrument and assay validation on Abbott Alinity platforms, workflow design, SOP implementation, and regulatory readiness.
Following goâlive, the Technical Supervisor serves as the onâsite technical owner of laboratory operations, instrument performance, and testing quality, ensuring the laboratory remains inspectionâready and operates in full compliance with CLIA, CMS, and New York State requirements. The role partners closely with the Head of Labs, who provides multiâsite oversight and retains final regulatory signâoff authority.
What Youâll Deliver in the First 6â12 Months
Successfully lead laboratory setup and goâlive readiness, enabling compliant initiation of patient testing under CLIA, CMS, and New York State regulations
Complete full instrument and assay validation for Abbott Alinity platforms, including accuracy, precision, reportable range, reference intervals, and analytical performance, with complete and inspectionâready documentation
Establish standardized laboratory workflows, SOPs, and validation practices that support safe, efficient, and repeatable operations
Ensure the laboratory is inspectionâready at all times, with complete validation, quality, maintenance, and correctiveâaction records
Transition the laboratory from setup to stable dayâtoâday operations, maintaining consistent testing quality, turnaround times, and instrument reliability
Act as the onâsite escalation point for technical, operational, or quality issues impacting laboratory testing
Build and reinforce a culture of quality, accountability, and continuous improvement within the laboratory team
Minimum Requirements
Minimum of 5 years of experience in highâcomplexity clinical laboratory environments
Bachelorâs degree in Medical Laboratory Science, Clinical Laboratory Science, or a related field
New York State licensure as a Medical Technologist / Clinical Laboratory Technologist
Handsâon experience with automated chemistry and immunoassay platforms
Demonstrated experience with laboratory validation, quality systems, and CLIA requirements
Strong working knowledge of laboratory operations, instrumentation maintenance, and regulatory compliance
Preferred Requirements
MLS (ASCP) or equivalent certification
Direct experience with Abbott Alinity or Abbott ARCHITECT platforms
Prior ownership of laboratory setup, instrument validation, or goâlive activities
Experience overseeing dayâtoâday laboratory operations in a clinical setting
Familiarity with laboratory information systems (LIS), such as Epic or Cerner
About titles at Neko
We use a simplified internal title framework that prioritises clarity over hierarchy, so internal titles may differ from marketâfacing role titles. Scope, impact and level of the role are fully aligned and will be clearly discussed throughout the process.
Hiring Process
Candidates progress from application and structured screening through thoughtfully designed interviews culminating in a formal offer and final pre-employment checks before joining the team.
Equal Opportunity & Inclusion Statement
Neko Health is committed to inclusive hiring and member-first care. We welcome candidates from all backgrounds and encourage you to request reasonable adjustments to support your application.
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