Lead Product Designer

Your Role:

We're looking for a passionate and experienced Lead Product Designer to join our growing team. In this role, you'll play a key part in shaping the future of product design at Alpaca. You'll help bring design thinking to product development by collaborating with talented colleagues and improving the design quality of our products globally.

What you'll do:

• Own the design process: Lead the end-to-end design for complex web and mobile applications, from user research and discovery to pixel-perfect execution.
• Champion user needs: Deeply understand our diverse user base (global B2B and B2C customers, as well as internal teams) and advocate for their needs throughout the product development lifecycle.
• Shape our design processes: Support efforts to shape and evolve design processes and rituals, exploring and applying AI thoughtfully to improve collaboration, creativity, and efficiency.
• Cross-functional collaboration: Proactively bring stakeholders and users through the design process to bring projects to life.
• Execute proactively: Manage multiple product and feature launches across our dashboards while consistently raising design quality.

Who you are:

• Experienced: You have 12+ years of experience in product design, with a track record of consistently delivering design quality across multiple end-user touchpoints in a fast-paced environment.
• Leadership: You’ve led a team of designers across multiple end-user experiences, aligning the team around product priorities and user-centred design strategy, while also delivering high-quality design work as a hands-on contributor.
• User-centric: You're passionate about understanding user needs through research and metrics and advocating for user experience throughout the product lifecycle, regardless of touchpoint.
• Collaborative: Facilitate alignment across product, engineering, and other relevant teams, advocating for user needs with data and research.
• Systems Level Thinking: You have experience standing up processes, rituals, and standards to ensure design consistency across the product ecosystem.
• Technical proficiency: You have a solid understanding of working with API based products, advocating for user needs within API development, and a strong understanding of how designs are implemented.