Analyze market potential and develop competitive positioning and pricing strategies
Develop new services/products and concepts for the assigned market segment.
Monitor market for the development of new technologies and trends.
Monitor and analyze market forecasts and business trends to understand clients’ activity trends for business opportunities.
Develop and implement strategic business plans to grow the business inline with the market and company goals.
Deliver agreed country goals including Revenues and Profit / LC targets (budgeted Local Contributions).
Direct and achieve the business’ strategic objectives by identifying and securing business opportunities through offering of existing and new products and services
Initiate, where applicable the development of new services and products to meet emerging client needs
Translate business strategy into pragmatic action plans and execute
Draft, negotiate and secure contracts for local and international clients
Promote the image, capability and integrity of the company to the clients
Manage pre and post contract commercial issues
Ensure integration, communication and implementation of standardized working practices between all Laboratory sections and other Line of Business.
Comply with customer policies & requirements and regulatory requirements.
Promote and communicate the company image, capability and integrity to clients.
Plan, promote, implement and monitor cross-domain / cross-business projects and opportunities in and outside Malaysia.
Ensure the best quality of executions by building the best team to eliminate / minimize claim occurrence; and if claim situation arises, take lead on its efficient resolution by closely liaising with all relevant parties.
Identify, coach and develop / promote team members as future business leaders (for succession planning).
Manage, communicate and motivate the team on a regular basis.
Adhere and operate to the highest standards of ethics, in accordance with the SGS Code of Integrity and Professional Conduct policies.
Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS requirements.
Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
Perform any other responsibilities as assigned by your reporting manager and/or Senior Management
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