Operations Coordinator:
Identify and plan all activities - audits, and any other activities, that are due for scheduling across all sectors of Business Assurance
Send audit schedule notifications 90 days in advance, and confirmed within 45 days before the actual audit date
Collaborate with the entire Business Assurance key personnel to ensure that the YTD revenue is achieved by Kn
Ensure that the audits activities are booked and allocated in the system and is consistent with the client’s Scope of Certification (chosen management system standard(s), the client’s industry sector, technical area(s), products and processes)
Comply with system related activities and any other tasks and issues associated with various applications and processes such as, but not limited to, reporting, orientation of new users, etc.
Interact with clients with a view to understand their needs and goals, willing to help clients and be attentive to their needs
Learning Services Coordinator:
Manages reservation of training rooms
§ Assists in the production of training packages and dispatching of these materials.
§ Responsible for timely and correct issuance and dispatching of training invoices.
§ Responsible for timely and correct issuance and dispatching of training certificates.
§ When necessary, presents, offers, follow up and make sales transactions for SGS SSC services particularly training offerings, including preparation of sales reports.
§ Communicates client problems, complaints and other requirements to Training Management
§ Negotiation with clients within his/her authorities and/or in consultation with the senior managers.
§ Assist in the timely and correct procurement of training supplies, services and other training requirements in coordination with Finance and Administration Division.
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