Client Services provides industry-leading operational support to Visa鈥檚 clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa鈥檚 clients, providing expertise to support and successfully grow their business.
The Implementation Services team is responsible for delivering end-to-end client implementations for products, solutions, infrastructure, and new client onboarding.
What a Consultant, Implementation Services does at Visa:
The Implementation Services team is a talented team of professional services organization responsible for overall technical program management and implementations, with a focus on implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the Asia Pacific (AP) region.
This position serves as Visa Project Manager for implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the AP region.
This is an individual contributor responsible for solving complex problems, serving to gather and document project requirements while providing client consultative guidance on Visa regulations, fees, features, and functionality.
In this role, you are expected to:
Why this is important to Visa:
The role works across a breadth of internal and external stakeholders to achieve the stated project objectives. If required, this role escalates projects that are in jeopardy and works with line management within Visa and the Client organization to make decisions that bring needed resources to resolve any issues.鈥疶he role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.