Visa鈥檚 Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world鈥檚 most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you鈥檒l get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.
The Opportunity:
We are seeking a Senior Software Engineer / ServiceNow Senior Developer with 6+ years of hands-on experience in Python, C#, and Full Stack Development, with secondary expertise in ServiceNow platform development.
This hybrid role blends core software engineering excellence with ServiceNow platform development and integration, supporting Visa鈥檚 SaaS-driven, enterprise-scale technology landscape. The ideal candidate is a versatile technologist who enjoys working across multiple platforms, adapting to new tools and frameworks, and contributing to high-performance, secure, and scalable solutions in and around the ServiceNow ecosystem.
Essential Functions:
- Design, develop, and maintain enterprise-grade SaaS applications using Python, C#, JavaScript, and modern full stack technologies
- Lead and contribute to full lifecycle development including design, implementation, testing, and support
- Develop, customize, and enhance ServiceNow applications, workflows, and platform capabilities across ITSM, ITOM, HRSD, CSM, SecOps, GRC, and custom applications.
- Translate business and technical requirements into scalable, secure, and high-performing solutions, collaborating with product owners, architects, and business stakeholders
- Build and maintain integrations between ServiceNow and external systems using REST/SOAP APIs, MID Servers, and supporting technologies
- Apply strong software engineering principles to ServiceNow development, ensuring upgrade-safe, maintainable, and performant solutions
- Perform code reviews, design reviews, and technical mentoring to ensure quality and adherence to platform and enterprise standards
- Troubleshoot complex system issues, conduct root cause analysis, and implement sustainable fixes
- Ensure security, compliance, and governance by following platform best practices related to roles, ACLs, data access, and regulatory requirements
- Create and maintain technical documentation, including architecture diagrams, interface specifications, and configuration guides
- Stay current with ServiceNow releases, SaaS platform innovations, and modern development practices, proactively recommending improvements
- Participate in Agile/Scrum ceremonies, project planning, and cross-functional collaboration
- Demonstrate flexibility and willingness to learn and work on technologies beyond ServiceNow as business needs evolve
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.