Base Operations Manager

• Oversee airport operations across WA, ensuring safety and service excellence. 
• Manage supplier relationships and contracts to drive operational performance. 
• Contribute to strategic projects, including the launch of new flight routes and introduction of new aircraft types. 
• 12 month, fixed term opportunity based in Perth 

At Qantas, we understand our priorities and what needs to be delivered, taking the initiative to keep things moving. Navigating through our complex work environment, we bring teams and individuals together to deliver on our customers’ expectations. 

Taking ownership is critical. Whether we’re working individually or as a group, we challenge ourselves to make progress and deliver results. We won’t settle for anything less than the best outcome. 

As the Base Operations Manager, you will play a pivotal role in ensuring safe, efficient, and customer-focused operations across regional and capital city ports. Working closely with the wider QantasLink Airports team, you’ll provide support to achieve key business objectives of safety, punctuality, and service excellence. 

This is a dynamic role that goes beyond day-to-day oversight. You’ll coordinate with third-party suppliers including ground services, ramp personnel, and customer service teams, while managing critical operational elements such as Ground Support Equipment (GSE), IT systems, uniforms, and communications. You’ll also have the opportunity to contribute to strategic projects, including launching new flight routes and supporting the introduction of new aircraft types. 

You’ll have: 

• Previous experience in airport operations with a strong understanding of above and below wing processes, including ramp operations, baggage handling, and turnaround coordination. 
• Demonstrated ability to manage third-party suppliers, negotiate and maintain contracts, and build strong relationships to influence outcomes and achieve operational excellence. 
• Proven leadership capability to inspire and guide teams across multiple locations, fostering a culture of accountability, collaboration, and continuous improvement. 
• Strong analytical and problem-solving skills, with the ability to interpret safety data, monitor On-Time Performance metrics, and implement improvement initiatives that enhance efficiency and customer experience. 
• Resilience and adaptability to navigate complexity in a fast-paced, ever-changing operational environment. 
• Flexibility to travel to various ports both domestically and internationally as required. 

Why Qantas?  

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.  

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. 
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees. 
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. 
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation. 

Be a part of something special and play your part in the Qantas story – get in touch today. 

Applications close on Sunday 22nd March.