Duty Controller Freighter Operations

• Together we’ll make an impact on Australia’s largest independent air freight service business
• Full-time, permanant opportunity based at our Mascot Campus
• ASU Agreement 13, Level 8

Our ability to stand the test of time is no coincidence. We’ve come this far because we continue to evolve. It’s a challenge that never ends, and drives every individual in our team to make tomorrow better than today for our customers.

Qantas Freight is Australia’s largest independent air freight services business, carrying over 4000 air freight shipments per day across more than 500 destinations globally. Qantas Freight operates 2 domestic overnight freighter networks, flying 60 flights per night utilising 17 dedicated freighter aircraft.

As the Duty Controller Freighter Operations, you will be responsible for coordinating & planning day to day Freighter Network Operations in line with business requirements, and in the event of disruptions, formulating a plan and communicating schedule recovery solutions. In this operational role, you will effectively liaise with key stakeholders on matters of operational significance, identify and address recurring operational issues and escalate issues as appropriate.

You’ll have –

• Extensive experience in Freight Operations and Airport handling functions
• Proficiency with operational systems such as iCargo, Compass, and IMSP
• Strong influencing, negotiating, and communication skills across all organisational levels
• Proven ability to make sound, high‑impact decisions under pressure
• Ability to work autonomously and manage complex issues with limited direction
• Advanced analytical, problem‑solving, and multitasking capability
• Proficient with the Microsoft Suite including Excel
• High integrity, professionalism, and a collaborative approach that supports overall team and business effectiveness

Why Qantas?  

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.  

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. 
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees. 
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. 
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close Monday 16th March 2026.