Main Responsibilities
Strategic Vision and Leadership
- Contribute to the development and implementation of a proactive, strategic approach to facilities management, including a well-defined physical asset management plan, identifying opportunities to deliver long-term cost efficiencies as wel as a forward-looking investment plan, aligned with EXD/CSI strategic priorities.
- Ensure that the approach to facilities management is underpinned by an actionable commitment to environmental sustainability, consistent with the Organisationâs broader sustainability objectives subject to available resources.
- Translate EXD/CSI strategic objectives into divisional priorities with associated key performance indicators (KPIs) for the delivery of EXD/CSI/BID services, emphasising value for money, risk management and service quality.
- Develop and implement a sustainable and forward-looking strategy for outsourced maintenance and facilities services required for the maintenance of buildings, ensuring service integration and operational resilience.
- Lead staff in the implementation of change and transformation initiatives, supported by effective change-management strategies, with a view to adapting services, operating models and ways of working, while motivating staff to embrace innovation and continuous improvement.
- Finalise and implement a digital strategy for site and asset management that supports evidence-based decision-making and improved operational efficiency in a constrained budget environment.
- Support the EXD/CSI Head of Service in strategic engagement with Member countries by preparing and presenting financial and operational analyses related to the building portfolio, including long-term capital investment needs and medium-term planning requirements.
Managing Operations to Achieve Results
- Ensure that the OECD office space is functional by integrating people, place, process and technology into their design.
- Establish and continuously update as relevant a service catalogue and Service Level Agreements (SLA) for services provided to clients.
- Contribute to the strategic development of a billing framework aiming to ensure fair, transparent and complete cost recovery, pursuant to the cost recovery mechansims set by the Members of the Organisation.
- Ensure that health and safety practices are consistent with host country standards and regulations.
- Contribute to crisis preparedness, business continuity and emergency response arrangements, supporting organisational resilience.
- Participate in all other horizontal activities involving the division.
Management, Collaboration and Horizontality
- Support the EXD/CSI Head of Service in building and sustaining a cohesive, high-performing, multicultural and multidisciplinary team, promoting excellence, inclusion and diversity through effective workforce planning, performance management and staff development.
- Provide leadership and day-to-day management to divisional teams within the scope of services, fostering a culture of integrity, accountability, collaboration and innovation, in line with the OECD Code of Conduct.
- Ensure effective allocation of financial, human and technical resources within the Division, managing the budget and overseeing procurement activities in line with organisational rules and procedures, with a focus on efficiency, risk mitigation and value for money.
- Ensure effective and proactive communications to senior management in EXD with a view to providing the necessary inputs for decision-making that reflects a ONE-EXD approach.
- Embed a strong client-focused approach across EXD/CSI/BID services from design to delivery, balancing service expectations with the role of steward of OECD resources, and managing stakeholder expectations through clear communication.
- Actively engage with a vast array of stakeholders, including but not limited to the Staff Association and Employee Resource Groups, early and often, to ensure staff-related considerations are reflected in the development of approaches, strategies and results, subject to available funding.
- Co-ordinate divisional service delivery with other EXD services and relevant directorates, contributing to integrated âOne-EXDâ solutions and addressing cross-cutting operational and strategic issues.