We are seeking a experienced and motivated Product Manager to join our Consumer Data Enablement product team within Operations & Technology. In this role, you will work on external and internal customer enterprise products to create impactful solutions that leverage consumer data. This role will involve product management, cross-functional collaboration, strategic planning, user testing, product design, and leadership ensuring that our products meet both organizational goals and customer needs.
Key Responsibilities
- Drive product vision, strategy, and roadmap grounded in user research, experience principles, and business objectives.
- Lead discovery efforts including user interviews, usability testing, journey mapping, and concept validation to inform product direction.
- Synthesize business goals, user insights, and data into clear product requirements, user stories, and measurable success criteria.
- Partner closely with other product managers and engineering to concept, iterate, and validate solutions that improve usability and customer satisfaction.
- Contribute to experience strategy, information architecture, and user flow development to ensure cohesive end-to-end journeys.
- Facilitate product design reviews to ensure usability, accessibility, and consistency across digital touchpoints.
- Analyze product data, user feedback, and market trends to identify opportunities for enhancement and innovation.
- Prioritize features and optimizations based on business impact, technical feasibility, and customer outcomes.
- Ensure final implementations align with intended user experience and defined success metrics.
- Serve as the voice of the user within cross-functional teams, embedding customer insights into decision-making.