We have an exciting opportunity available for a bilingual Senior Food Tech, FSQR located in Mexico City, Mexico. The Senior Food Technologist – FSQR is responsible for implementing and supporting food safety, quality, and regulatory programs to ensure the continuous supply of safe, consistent, and specification-compliant products for the Mexico market. This role evaluates systems and products, analyzes data, and establishes quality control procedures to maintain product integrity, value, and safety for both franchisees and consumers. The technologist manages vendor conformance, mitigates food safety risks, and supports both ongoing and new product initiatives, acting as a positive, solutions-oriented team member.
Key Accountabilities Include:
Product Quality Auditing
- Evaluates food, treat and packaging items as part of on-going scheduled product sampling and audit program.
- Reviews results and compares to product specification to ensure product wholesomeness, integrity and compliance to standards. Tests and evaluates current menu items to ensure the integrity, compliance to standards and products are to specification.
- Manages monthly QA sample requests and QA check in log.
- Support R&D Innovation Studio as needed
Supplier Onboarding and Management
- Oversees food safety, quality, and regulatory aspects of products, including vendor and product qualification, onboarding, compliance, plant inspections, and risk mitigation, with a focus on the Mexican market and regulatory environment.
- Specification creation and compliance – works with product development and vendor to establish appropriate quality and food safety specifications, reviews specification documents, creates and performs product evaluations and monitors QC data from supplier.
- Issue resolution: Monitors, manages and communicates quality and food safety issues with supervisor (complaint response, holds, withdrawals, recalls, guest incidents). Works with vendors on root cause analysis and corrective actions.
- Works with trends and applies technical knowledge and skills to help solve problems, develop corrective actions for on-going supplier quality issues related to product manufacturing and quality control with supervisor.
Relationship Building and Communication
- Participates in positive cross functional (within IDQ) and external relationships (suppliers, government, industry associations, industry leaders) that maintain department strategies that align with the evolving business.
- Works effectively with franchisees by building relationships and communication.
- Identifies situations that warrant communication and promptly and effectively communicates to FSQR Director or other team members.
Programs (As assigned)
- Identifies, recommends and implements improvements to processes, including cross-functionally.
- Various projects, as assigned.