MISSION
The Manager, Global Sourcing & Product Development leads the development, sourcing, costing and production of Indigo proprietary product. This position collaborates cross-functionally to ensure production of life enriching products reflective of the Indigo brand and design aesthetic, while also driving margin and profitability.
KEY PERFORMANCE METRICS
- Profit improvement & cost reduction
- Corporate calendar adherence
- On time delivery
- Adoption rate
- Production lead times
- Product integrity and quality
KEY ACCOUNTABILITIES
Functional
- In partnership with merchant and design teams, set strategic product development and sourcing strategies aligned to category strategy
- Execute and deliver against key accountabilities of Global Sourcing & Product Development strategy
- Manage development of product to ensure they meet design vision and margin/cost parameters
- Develop and maintain a strategic relationship with supply base, seeking innovation and continued profitability
- Accountable for seasonal vendor allocations or on-boarding of new suppliers, ensuring balanced vendor loading
- Negotiate product cost with all vendors, ensuring target price and margin are achieved
- Drive efficiency and cost savings by owning all aspects of vendor contract negotiations, including defected goods and late deliveries
- Communicate revisions/changes to all relevant stakeholders and monitor production to ensure on-time delivery
- Ensure product quality by reviewing product components, samples and fabrics and comparing to pre-production and top of production line standards
- Facilitate formal technical pack handoff with design team to ensure critical data is communicated for accurate product sampling and costing
- Track sample development and adoption rates; review all received samples including facilitating review with design team
- Confirm and track all order placements with vendors, partnering to manage exceptions to calendar
- Coordinate all packaging needs with appropriate merchant partner to ensure costs are reflected in FOB costs
- Build strong, productive relationships with all vendors/suppliers
- Act as liaison between design and merchant groups and all vendors/suppliers
- Provide timely production updates to relevant merchant and design stakeholders
- Maintain up to date knowledge of relevant trade agreements in order to save duty costs and mitigate taxes and tariffs
- Ensure the completion of team deliverables and set/adhere to team budgets, as applicable
- Monitor new industry trends styles/techniques allowing us to bring appropriate vendors
- Act as an advocate for the customer by placing them at the forefront of all decision-making processes
- Proactively identify and anticipate customer expectations and needs
- Act as an advocate for the customer by placing them at the forefront of all design and decision-making processes
- Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them
People
- Collaborate with others to drive flexible and iterative solutions, quickly and easily
- Bring out the best in others, empower and constructively stretch talent
- Give authentic feedback on performance and potential
- Ensure all team members understand where they stand and have clear performance objectives aligned with Indigo and team goals
- Collaborate with others to drive flexible and iterative solutions, quickly and easily
- Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
- Help others see the impacts of their efforts and proactively engage other functions to get input
- Encourage others to freely share their point of view and be open to feedback
- Accountable for the overall engagement, productivity, turnover and bench strength of the team
Cultural
- Model Indigo鈥檚 beliefs and convey a positive image in everything you do
- Celebrate diversity of thought and have an open mindset
- Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
- Embrace, champion and influence change through your team and/or the organization
SCOPE
Reports to: Sr. Director, Global Sourcing, Quality Assurance & Sustainability
KEY RELATIONSHIPS
Internal:
- Design
- General Merchandise
- Supply Chain
- Product Quality & Sustainability
External:
- Buying offices / Agents
- Vendors