The Cage Cashier position is responsible for performing varied cashier functions in a pleasant, efficient and honest manner while providing exceptional Customer Service to guests.
The Cage Cashier:
- Cashes checks, money orders, cashier checks, coins or chips and TITO鈥檚 for customers and employees.
- Handles large amounts of money, accounting for total funds received throughout the day and at the end of each day.
- Issues loyalty cards and maintains member database; updating guest records, effectively explaining guest mail, re-issuing lost coupons, and cashing direct mail offers.
- Effectively explains loyalty program structure and how to qualify for different levels of complimentary services and/or goods.
- Maintains accountability over a cashier drawer.
- Is responsible for resolving customer service issues, concerns, or problems to ensure optimal guest satisfaction and has the resiliency to deal with difficult customers.
- Transports currency and coin to impress appropriate areas