Director, Sales

Job Title:

Director, Sales

Job Description

We’re Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.

At Concentrix, your success will be the driving force behind our organization’s growth. We are seeking individuals who excel in client engagement and can transform how businesses operate in today’s dynamic environment. By collaborating with our dedicated sales team and partners, you will play a pivotal role in expanding our pipeline and securing new business. Your contributions will deliver unmatched value, impressive ROI, and exceptional client experiences.

In this critical role, you will build and manage a robust sales pipeline, focused on driving revenue, product and services adoption, and market presence for Concentrix within the UK & Ireland market. Aligned to a market sector or vertical, your efforts will specifically target teaming with Sales Representatives, Solution Architects, Sales Engineers, and partners at the CXO level with large enterprises.

Your business acumen will enable you to effectively engage with new sales opportunities and manage relationships with clients at the CXO and VP level, particularly in partnership with our Service Line Leaders and our strategic partners. We seek a professional who can think strategically and analytically about business, product, and technology challenges, and who can craft compelling value propositions that resonate with both customers and partners. Your ability to work cross-functionally to build consensus will be key to your success.

Measures of Success

• Accelerate revenue and market presence by spearheading initiatives to significantly increase revenue, pipeline, and market share for Concentrix
• Consistently meet or exceed quarterly and annual revenue and pipeline targets
• Craft compelling value propositions that clearly differentiate Concentrix in the market
• Actively participate in key industry events to expand networks and identify new opportunities
• Formulate and execute targeted vertical or sector sales strategies
• Sustain and grow a robust sales pipeline that supports ongoing growth
• Collaborate with stakeholders across Concentrix business units to expand reach and adoption of all Concentrix solutions
• Lead and manage contract negotiations in collaboration with internal stakeholders
• Build and maintain long-term strategic client relationships
• Support internal and external sales enablement
• Ensure high levels of customer satisfaction and client experience
• Be prepared for moderate travel to support role responsibilities

Your Qualifications

• Highly motivated self-starter who thrives in a fast-paced, dynamic environment
• Strong results orientation with a track record of exceeding objectives
• Deep experience in CX solutions that combine people and technology solutions with proven success selling complex transformational CX operations
• Prior experience in Software, Infrastructure, Platform, or Contact Center environments including SaaS, IaaS, PaaS, and CCaaS
• Preferred experience in Product and Cloud Engineering, Application Development, CX Technology (CRM and CCaaS), and Data Analytics and Engineering
• Exceptional communication and executive-level presentation skills
• Strong negotiation skills with the ability to build mutually beneficial relationships
• Demonstrated leadership capabilities and ability to inspire partnerships
• Consultative selling expertise with a client-centric approach
• Strong collaboration and influencing skills in a team-based environment
• Resourceful problem-solver with innovative thinking
• Recognized as a trusted advisor by customers and colleagues

Power the best version of you!

At Concentrix, we invest in our game-changers because when our people thrive, our clients and their customers thrive.

If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.

Concentrix is an equal opportunity employer. We are committed to equal employment opportunities and a work environment free from discrimination and harassment. All recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other protected classification.

Location:

IRL Work-at-Home

Language Requirements:

Time Type:

Full time