Operational & Financial Management
- Strong knowledge of budgeting, financial analysis, and P&L management to maximize profitability.
- Ability to optimize resources and ensure high standards across all hotel operations, including F&B, wellness, and beach club facilities.
Leadership & Team Development
- Skilled in recruiting, training, and leading diverse teams, with a focus on delivering top-tier service and a guest-centric culture.
- Proven track record in team motivation, conflict resolution, and fostering a collaborative environment.
Guest Services & Brand Representation
- Deep commitment to maintaining brand standards for both Avani and Tivoli, ensuring a memorable guest experience that aligns with each brand鈥檚 identity.
- Exceptional customer service skills, with the ability to address guest concerns and exceed expectations.
Pre-Opening & Project Management
- Expertise in pre-opening processes, including establishing SOPs, onboarding, and coordinating with contractors and project teams.
- Strong organizational skills to ensure smooth operational launches for both hotels and shared facilities.
Community & Stakeholder Relations
- Skilled in establishing and nurturing relationships with local authorities, stakeholders, and community partners, such as Edamah.
- Ability to serve as a brand ambassador for Avani and Tivoli within the Bilaj Al Jazayer development and the broader Bahrain market.
Market Knowledge
- Familiarity with the Bahrain hospitality landscape and insights into regional trends, guest preferences, and tourism dynamics.
- Knowledge of hospitality technology, management software, and compliance standards within the Gulf region.