Talent Account Director

About the Role

This role is open in Gurgaon / Mumbai / Bangalore 

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

We are looking for an Account Director to join our Large Enterprise team, where you will operate as a trusted advisor to some of LinkedIn’s most strategic customers in India. You will own deep, long‑term relationships with senior stakeholders and help customers realize transformational value through LinkedIn’s Talent and Learning solutions.

This role is ideal for a consultative seller who thinks beyond transactions—someone who leads with customer outcomes, commercial acumen, and integrity, while consistently delivering against revenue and growth goals.

What You’ll Do

Customer Strategy & Value Creation

• Develop a deep understanding of your customers’ business strategy, talent priorities, industry context, and economic drivers
• Prepare for customer conversations with insight‑led points of view, thoughtful questions, and relevant benchmarks
• Ask layered, open‑ended questions to uncover root challenges and long‑term objectives, not just surface requirements
• Lead with solutions and outcomes, not products, aligning LinkedIn Talent & Learning capabilities to customer priorities
• Act as the internal advocate for your customers, ensuring they are set up for long‑term success and value realization

Stakeholder Management & Executive Presence

• Build and maintain strong relationships with multiple stakeholders across levels and functions, including senior leadership
• Adapt communication style and messaging to resonate with economic buyers, HR leaders, TA leaders, and business heads
• Drive alignment across stakeholders by articulating a shared vision and compelling value narrative

Commercial Ownership & Growth

• Own and grow a large enterprise portfolio, delivering against annual and quarterly revenue targets
• Apply strong business and financial acumen when structuring, negotiating, and closing commercial agreements
• Use data, insights, and ROI frameworks to support investment recommendations and overcome objections
• Proactively identify expansion, cross‑sell, and upsell opportunities that deliver incremental customer value
• Anticipate and mitigate churn risk through a customer‑centric, value‑focused engagement approach

Account & Territory Planning Excellence

• Lead disciplined account planning, incorporating industry trends, customer priorities, and internal insights
• Map all key stakeholders within accounts to assess relationship strength and guide outreach strategy
• Partner closely with cross‑functional teams (CS, Product, Marketing, Finance, Legal) to drive customer success
• Maintain rigor in forecasting, pipeline management, and quota attainment
• Follow best practices in CRM and sales tools to manage complex, multi‑year sales cycles

Culture & Collaboration

• Operate with humility—ask for help, share learnings, and contribute to a strong team culture
• Embrace joint accountability with peers and partners to deliver the best outcomes for customers
• Model LinkedIn’s values by selling with integrity and putting the customer first