The purpose of this role is to receive and verify all customer sample deliveries within the Sample Administration Department, ensuring full reconciliation of accompanying documentation, completion of initial integrity and compliance checks, and accurate progression of samples to the appropriate laboratory in accordance with the company’s established standards for efficiency, quality, and accuracy.
- Receive and log all incoming customer samples, ensuring deliveries are recorded accurately and promptly within the administration department.
- Handle temperature monitors on arrival, interpret the data, and communicate data to clients in a timely and accurate manner.
- Reconcile all accompanying documentation, verifying completeness, accuracy, and compliance with internal and regulatory requirements.
- Conduct initial quality and integrity checks on samples prior to their entry into the laboratory workflow.
- Responsible for ensuring samples are stored and brought to the laboratories as quickly as possible.
- Liaise with clients to inform them of any delivery issues, discrepancies, or concerns identified upon arrival.
- Ensure accurate data entry into laboratory information systems and administrative records.
- Responsible for keeping the laboratory area clean and tidy in both ‘seen’ and ‘unseen’ areas.
- Responsible for administration of documentation with reference to samples i.e. filing.
- Responsible for disposing of retained samples at regular intervals and completing all relevant documentation in this area.
- This person will ensure that all documentation is carried out on time, accurately and legibly.
- They are responsible for keeping their training sheets up to date and initiating training where possible when free from work.
- Responsible for cleaning laboratory equipment as required e.g. refrigerators, incubators etc.
- Responsible for providing assistance in laboratories if time allows. Responsibilities may include stocking of areas with consumables.
- As with all members of staff this person is responsible for ensuring that customers requirements are fully met and in so doing will be flexible to work in any area of the business as is required.
- To participate in the company On-Call / Call out rota as required.
- Provide training to other team members in tasks for which they have approved training records for