DIRECTOR, COMMERCIAL DATA MANAGEMENT & ANALYSIS - DEPARTMENT OF AVIATION

POSITION SUMMARY 

The Director, Commercial Data Management and Analysis, supports the Airport’s Commercial Division by leading data strategy, governance, and analysis initiatives across a broad portfolio that includes parking, ground transportation, concessions, advertising, property development, and tenant lease agreements at both PHL and PNE. This position serves a dual function: first, to advance the Commercial team’s business intelligence capabilities; and second, to improve data hygiene, storage, and usability related to leases and agreements. 

This is a unique opportunity for a collaborative and strategic data professional who thrives in building new processes from the ground up and enjoys supporting a diverse set of stakeholders. The ideal candidate will be proactive, highly analytical, and able to translate complex datasets into actionable insights for a non-technical audience. 

PRIMARY RESPONSIBILITIES 

Business Intelligence & Analytics 

• Work closely with Commercial team members to understand available data sources (both internal and external). 

• Develop dashboards and reporting tools to help team members evaluate the performance of their business areas. 

• Translate data insights into strategic recommendations and operational improvements. 

• Support decision-making across multiple verticals, including: 

• Parking & ground transportation 

• Concessions and retail (food & shops) 

• Advertising 

• Terminal and ground leases 

• Air cargo 

• Development and other commercial agreements 

• Gate Utilization 

• Airline Schedules 

• Aviation Activity Trends (e.g., passengers, operations, air cargo) 

Data Hygiene & Governance 

• Evaluate and recommend systems and tools for storing, organizing, and retrieving lease and agreement data. 

• Standardize data entry, storage, retention, and reporting practices across the Commercial Division. 

• Create processes for organizing terminal space leases, ground leases, third-party development agreements, and concessions contracts. 

• Design internal reports that help staff manage tenant relationships, track expirations, and assess compliance. 

• Explore the beneficial uses of AI platforms to analyze and present relevant data 

Collaboration & Capacity Building 

• Serve as a trusted partner to colleagues with varying degrees of data fluency. 

• Provide training and guidance on data usage and tool adoption. 

• Build scalable processes and documentation to support on-going use of data across the department. 

• Identify and procure professional services to help build processes and reporting that further the Commercial team’s goals. 

• Partner with the IT Department, which is responsible for the technical infrastructure (ETL tools and data warehouse), to ensure data pipelines are robust and reliable. 

• Represent the Commercial Team in cross-departmental data governance committees and initiatives. 

KNOWLEDGE, SKILLS AND ABILITIES 

• Analytical Expertise: Ability to extract, analyze, and visualize commercial data to identify trends and performance drivers. 

• Data Management: Experience with document management systems, data organization, and process development. 

• Tool Proficiency: Skilled in using data analysis and visualization software such as SQL, Power BI, Tableau, and Excel. Strong understanding of data modeling, relational databases, and ETL workflows. 

• Communication: Able to present findings clearly to audiences with a wide range of technical expertise. 

• Process Development: Comfortable in a fluid environment and capable of building new workflows and procedures from scratch. 

PERSONAL ATTRIBUTES 

• Entrepreneurial and process-oriented mindset; thrives in ambiguity and can create structure where little exists. 

• Collaborative team player who enjoys supporting colleagues with varying levels of data fluency. 

• Curious, proactive, and enthusiastic about using data to solve real-world problems. 

• Strong sense of ownership and accountability.