Automotive Service Advisor | Up To $85K* | Valley Ranch

Job Title:

Automotive Service Advisor / Writer

Location:  

600 Valley Ranch Pkwy South, Irving, United States, 75063

Job Overview:

Christian Brothers Automotive Valley Ranch is seeking an experienced Automotive Service Advisor who is passionate about serving guests and delivering an exceptional automotive service experience.

As a Service Advisor, you will be the trusted point of contact for guests seeking guidance on vehicle maintenance and repair. This role combines strong communication, hospitality, and automotive knowledge to help guests clearly understand their vehicle’s needs and recommended services.

The Service Advisor guides guests through the entire repair process, from greeting them upon arrival to communicating vehicle updates and recommended services, ensuring a transparent, professional, and positive experience every step of the way.

If you enjoy building relationships, solving problems, and helping guests feel confident about their vehicle care, this role offers an opportunity to grow while making a meaningful impact on the guest experience.

Responsibilities include, but are not limited to:

• Greet every guest that enters our facility with hospitality and respect
• Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear, professional manner
• Build long-term relationships between the store, yourself, and our customers
• Directs, coordinates, and participates in performing customer service activities
• Shuttle guests as needed in the CBA-branded vehicle
• Ensure that all repairs are performed to proper specifications.
• Work together as a team and assist other employees as needed
• Other duties as assigned