AECOM is seeking a Digital Consultant for the Digital Consulting workstream to support the growth of a new regional and global digital service. The Digital Consultant will report to the Principal Digital Consultant for Europe & India.
As a Digital Consultant you will have a key role in guiding our client organisations through the advisory and implementation of digital strategies, data analytics, AI adoption, technology and product development. The main objective will be to provide comprehensive end-to-end customer support, facilitating the integration of digital solutions into their business operations. In this pivotal role, you will collaborate closely with clients, understanding their business goals, evaluating current digital capabilities, and formulating strategies to drive measurable business outcomes through digital methods. As a key player in executing our digital strategy for growth, you will support digital teams and consultancy delivery for our key clients, contributing to the expansion of our services, including revenue, margin, and net promoter score.
About Digital @AECOM
As a member of the Europe digital community, you will work with leaders from around the world to define and position digital consulting services, to share best practices, to leverage global capabilities and to support opportunities and projects.
Key Responsibilities:
Client Delivery
- Working with clients to understand their business objectives, challenges, and opportunities, helping them to navigate the digital era
- Support the development and building of client relationships through client-facing project work, collaboration workshops, pitches and showcases of digital offerings
- Exploiting data and technologies to enable the client to coordinate activities and realise value from their assets.
- Conduct assessments of current digital processes and capabilities across the relevant functions and asset classes within the client organisation
- Identify and prioritise digital initiatives that deliver maximum value and impact.
- Support the development and implementation of robust Information Management practices to ensure project data is structured, governed, and leveraged effectively across client organisations
- Apply effective Change Management principles to guide teams through digital adoption, ensuring smooth transitions and sustained engagement across projects
- Supporting the design and implementation of appropriate information security controls
- Project management support of consultancy commissions, including cost, risk & schedule
- Leading client workshops using known methods e.g. Design Thinking, and facilitation tools e.g. Miro
Internal Delivery
- Connecting with the Work Winning community and Client Account Managers on consultancy leads and tender opportunities and supporting wider strategic bids
- Supporting pre-qualification, tender responses, proposals and case studies
- Promoting and supporting development of digital service offerings internally
- Creating, showcasing case studies and thought leadership
- Commoditizing consultancy deliverables as repeatable offerings
- Lessons learned – feeding knowledge from commissions back into the business to support future growth and opportunities
- Supporting research on digital innovation – new technologies, processes, and start-ups to identify opportunities
- Work closely with cross-functional teams to ensure successful implementation of digital solutions