Under the responsibility of the Quality Director, your role will be to act as one of the Site Quality representatives for commercialized AbbVie products and the global supply chain, with a dedicated team under your supervision.
In this role, you will have the following responsibilities:
• Act as the primary quality representative for the global supply chain and make decisions regarding product quality in alignment with various stakeholders (both local and global)
• Oversee and implement the global post-market surveillance strategy, including the development and analysis of PSURs (Periodic Safety Update Reports) and the management of PMCF (Post Market Clinical Follow-up), in order to anticipate risks, identify areas for improvement, and guide organizational decisions
• Oversee and implement the global complaint management strategy and review of market signals by strengthening a proactive approach to anticipate and evaluate customer satisfaction
• Oversee and implement the supplier quality strategy to select, evaluate, and develop high-performing partners to meet our objectives of excellence, innovation, and compliance with standards • Be responsible for the implementation and maintenance of the quality system’s effectiveness by applying and maintaining quality policies, procedures, and systems within your scope
• Guarantee the coordination of activities related to major quality events, ensuring alignment, engagement, and involvement of global stakeholders in key decisions • Manage stability programs, integrate and leverage collected data, and guide actions to ensure product reliability and durability • Lead the implementation of trend reviews, issue quality recommendations supporting the vision and mission of AbbVie Quality
• Conduct audits, monitor KPIs, and deploy action plans
• Establish and manage the budget for your department
• Manage a multidisciplinary quality team. Engage and mobilize your team with a collaborative team-working, performance, and ownership mindset.