Product Director, User, Org & Security (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

We are seeking a strategic and execution-focused Director of Product Management to lead our Users and Organizations (U&O) product platform capabilities that enable secure use of the Availity platform. This leader will define and drive the vision, strategy, and roadmap for user and organizational management, access (authorization and authentication) management, and customer-facing security and identity capabilities that power our platform.

You will lead product development across user lifecycle management, modern authentication and authorization models (including SSO, MFA, RBAC/ABAC), enterprise identity integrations, and API access. You will also drive scalable organization management capabilities such as multi‑tenant architecture, org hierarchies, billing structures, and cross‑organization governance. In partnership with Security, you will translate security and compliance requirements into intuitive, auditable platform features—including configurable access controls, audit logging, customer security settings, and governance capabilities that support SOC 2 and secure‑by‑design standards.

This leader will work in close collaboration with our Security organization who own corporate or enterprise security policy, incident response, and risk management. More specifically, this leader partners with the Security organization to ensure security requirements, policies, and controls are translated into scalable, usable, and auditable platform capabilities for customers.

Sponsorship, in any form, is not available for this position.

Location: Remote, US
 

Why you want to work on this team:

• Passionate about building, optimizing, and leading teams through change
• Enjoy building and leading at scale, with real ownership over strategy structure, and outcomes
• Energized by solving complex problems for a mission driven company

To be qualified for this position you:

• 8–12+ years in Product Management.
• 3–5+ years leading product managers.
• Experience owning Platform Security products.
• Deep familiarity with enterprise SaaS architecture
• Experience working with compliance frameworks (SOC 2, ISO 27001, GDPR).
• Deep expertise in platform security and identity management, including RBAC/ABAC, SSO (SAML, OIDC), SCIM, and multi‑tenant SaaS architectures.
• Proven experience designing API‑first platforms that meet complex enterprise customer, security, and governance requirements.
• Strategic, systems‑level thinker with a strong bias toward scalable, durable solutions.
• Influential cross‑functional leader and clear communicator with the ability to engage both executive and technical audiences.
• Data‑driven decision maker who balances long‑term vision with pragmatic execution.

You will set yourself apart with:

• Healthcare technology or experience from a highly regulated industry
• Strong security experience
• Engineering background

You will be:

• Defining and articulating the long-term User, Org and Security product vision and strategy.
• Building and managing a multi-year roadmap aligned to company objectives.
• Partnering closely with Engineering, Security, Legal, IT, and Sales.
• Balancing enterprise-grade requirements with product usability.
• Driving adoption of core platform controls across customer segments, serving as the voice of the customer.
• Leading, mentoring, and scaling a team of product managers.
• Using customer insights, platform usage data, and security-provided risk and threat insights to inform prioritization.
• Ensuring platform capabilities meet enterprise and industry requirements, in partnership with Security and Compliance.

Availity culture and benefits: 

• Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here!
• We have several Culture teams, a Young Professionals Group, and various ways to engage with fellow Availity associates – if you’re near Jacksonville, we have lots of pop up lunches where lunch is provided for everyone when we can see meetings are taking place and we’ve got teams in the office.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place.
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! 
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. 
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. 
• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps: 

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. 

Interview process:  

• Recruiter Recorded Video Pre-Screen
• Video Interview with Hiring Manager
• Video Interview with CISO
• Video Panel Interview
• Final interview with Chief Product Officer

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Disclaimers:

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

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