We are seeking a Director of Product Management to lead our efforts in building deep relationships with key China customers and driving the adoption of cutting-edge storage technologies. This role focuses on understanding customer needs, demonstrating the value of storage-enhancing host software, and helping customers realize tangible benefits and return on investments (ROI).
This position requires a strong background in enterprise storage, significant experience with cloud environments, and exceptional skills in customer advocacy. You will be part of a customer-focused team of professionals dedicated to delivering impactful solutions and driving customer success.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Build and nurture deep relationships with strategic customers, understanding their needs and motivations.
- Drive customer adoption of storage-enhancing host software by demonstrating it's value, ROI, and impact on their organization
- Act as the primary advocate for customers, ensuring their feedback and needs are clearly understood and addressed.
- Develop and execute a product roadmap that addresses customer challenges and delivers profitable, market-leading solutions.
- Develop and deliver compelling presentations to customer stakeholders, showcasing the benefits of new technologies and approaches.
- Collaborate with customers to identify opportunities for improving their operations and solving stoage-related challenges.
- Provide guidance on tradeoffs and strategies, ensuring customers make informed decisions that align with their goals.
- Lead a team of customer-facing experts, ensuring they are equipped to deliver exceptional service and insights
- Conduct executive-level meetings with customer leadership, fostering trust and alignment.
- Serve as a thought leader, representing the company in discussions about storage technology trends and future needs.