We are seeking a Sr. Manager, Endpoint Engineering to join our team in Irvine or San Jose, United States. This role will drive the strategy, design, and implementation of enterprise-wide endpoint engineering and management solutions across desktops, laptops, mobile devices, and virtual desktop environments. The successful candidate will bring deep expertise in modern endpoint management platforms, device lifecycle management, and endpoint security, as well as proven leadership experience overseeing global engineering teams.
This position is critical to ensuring Western Digital鈥檚 workforce productivity and security, empowering innovation for our employees worldwide, and strengthening device resiliency in alignment with corporate security and compliance standards. This leader will drive Western Digital鈥檚 modern endpoint management strategy, implement Digital Employee Experience (DEX) monitoring, and ensure seamless integration of endpoint security, compliance, and automation across a diverse enterprise ecosystem.
Essential Duties and Responsibilities:
Leadership & Strategy
- Define and implement the enterprise-wide endpoint engineering strategy for provisioning, configuration, management, security, and device lifecycle.
- Lead, mentor, and grow a global team of endpoint engineers, fostering collaboration, innovation, and professional development.
- Act as a domain expert in endpoint operating systems, endpoint security, and endpoint management platforms.
- Serve as a trusted partner to InfoSec, Identity & Access Management (IAM), Infrastructure, Digital Workplace, and Manufacturing teams, ensuring alignment with WD鈥檚 global IT strategy.
Engineering & Operations
- Design, deploy, and manage enterprise standards for Operating System (OS) imaging, patching, security updates, and configuration baselines.
- Oversee endpoint lifecycle management鈥攆rom procurement and deployment to decommissioning.
- Drive evaluation, selection, and implementation of endpoint management and Digital Experience platforms (Intune, SCCM, JAMF, NexThink, etc.).
- Implement automation and orchestration for endpoint provisioning, updates, and compliance using PowerShell, Python, and enterprise orchestration tools.
- Establish and monitor Digital Experience Monitoring (DEX) scores to measure and improve end-user satisfaction.
- Maintain best practices for virtual desktop infrastructure (VDI) and mobile device management.
Security & Compliance
- Implement and maintain endpoint security solutions, including antivirus, Endpoint Detection & Response (EDR), encryption, and zero-trust policies.
- Lead endpoint vulnerability management, ensuring patch compliance across global devices, including 3rdparty applications patching.
- Partner with InfoSec and Compliance teams to meet regulatory and corporate security requirements.
- Collaborate with InfoSec to stay ahead of evolving endpoint threats, ensuring rapid incident response and remediation strategies.
- Develop and maintain policies, documentation, and compliance standards for endpoint systems.
Innovation & Collaboration
- Collaborate with business units, engineering teams, and manufacturing operations teams to support unique endpoint requirements, including high-performance compute and niche peripherals.
- Drive adoption of modern cloud-based endpoint capabilities (Azure AD, Windows 365, Office 365 ecosystem integrations).
- Explore and implement emerging technologies to enhance device performance, user experience, and workplace productivity.
- Provide technical expertise and support to engineering and development teams that require specialized endpoint solutions.
- Partner with Global Service Desk, Deskside Support, and IT Service Management (ITSM) teams to ensure seamless integration of endpoint management processes with IT operations.