As a Technical Learning and Development Content Creator, you will be responsible for designing, developing, and delivering high-quality educational content that empowers our employees to learn and grow in their technical roles. You will collaborate with subject matter experts and other stakeholders to create engaging and effective learning materials.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Support Thailand Head Backend Operations (THO) and Philippines Head Backend Operations (PHO) to develop and design technical training content, including e-learning modules, instructional videos, webinars, and written documentation.
- Collaborate with subject matter experts to ensure accuracy and relevance of content.
- Utilize instructional design principles and learning models (e.g., ADDIE, SAM, Kirkpatrick Model, Gagn茅's Framework, etc.) to create engaging and interactive learning experiences.
- Continuously evaluate and update training materials to reflect the latest technology trends and best practices.
- Conduct needs assessments to identify learning gaps and develop targeted training solutions.
- Facilitate training sessions and workshops as needed.
- Monitor and analyze the effectiveness of training programs and make data-driven improvements.
- Stay current with advancements in technology and learning methodologies.