Demonstrates a high degree of Velaa鈥檚 culture and service standards awareness.
Comprehensive understanding of various spa treatments, techniques, and equipment is essential, encompassing massage therapy, skincare treatments, body treatments, and Thai massage.
Provides professional and engaging wellness therapies and massage treatments
to our guests.
Acknowledges and responds to relevant customer queries, needs, and expectations.
Upsells and promotes spa products and treatments to guests.
Applies best practices and is up to date with market trends.
Upholds the values and standards of Velaa Private Island.
Hands-on experience in treatments, customer service, and conducting comprehensive training sessions to empower the team in delivering tailored guest experiences.