The Senior Contract Manager will be responsible for managing the pre and post contract requirements ensuring contractual requirement are being adhered to and fulfilled in line with the requirements of the awarded framework agreements and call-off contracts. The Senior Contract Manager will also overseeing a team to ensure our client requires are met.
- Assure that there is full compliance with the Contract Management standards and contractual terms and conditions in the execution of the contract administration activities, and manage the reporting of areas or instances of non-compliance.
- Be able to critical review operations reports and identify areas of improvement.
- Preparation, review, circulation and presentation of summary reports and presentations on outcomes, such as contract performance trends to both internal and external stakeholders, including Authority management and operators.
- Liaising with public transport operators and hold contract review meetings.
- Manage commercial relationships and ways of working with our client and transport operators to ensure continuous improvement in the delivery services.
- Review draft contracts and ensure they are fit for purpose and tailored to project in question, co-ordinating inputs from advisors where required (e.g. legal, technical, financial).
- Lead contractual negotiations and provide guidance to snr members in clients organisation.
- Oversight of resource planning/deployment, staff competency development, organising mentoring and support.
- Oversee Key Account and support Key Client Leads plan and deliver key account activities, including knowledge shares, relationship management, new opportunity generation.
- Developing and implementing new digital systems and procedures to ensure high quality outcomes.
- Active engagement with other functions within the clients organisation including finance, technology, customer experience, public affairs, service planning and regulation.
- Critically assess variations and appraisal of recommendation.
- Leading in contract implementation prior to commencement of services.
- Present performance packs to clients senior leadership and operators.
- Establish category / programme contract management strategies, and review and approve individual contract management strategies.