About the Role
As the Office Manager, you will play a pivotal role in ensuring the smooth day-to-day operation of our Newcastle office. You鈥檒l provide facilities that reflect and support a professional work environment while fostering a cohesive and collaborative team culture across all staff.
This is a dynamic position that combines operational excellence, people engagement, and proactive problem-solving. If you thrive in a fast-paced environment and enjoy making things run seamlessly, we鈥檇 love to hear from you.
Key Responsibilities
- Reception & Client Service: Act as the first point of contact for visitors and clients, ensuring a professional and welcoming experience.
- Facilities Management: Oversee leases, OH&S compliance, office maintenance, cleaning, furniture, IT and telephone facilities, and company vehicles.
- Financial Administration: Manage office expenditure, banking processes, and related reporting.
- Quality Assurance: Maintain Business Management System certification and compliance.
- IT & Communications: Coordinate procurement of ICT hardware, software, and networks; manage support services and online systems.
- HR Support: Facilitate onboarding, inductions, training support, and departure processes for staff.
- Office Operations: Organise office communications, supplies, hot desk bookings, catering, events, and travel arrangements.
- Tender/Bid Support: Assist with bid preparation, document formatting, and submission.
- Project Administration: Provide administrative support to project teams as required.
- Leadership Support: Maintain calendars for core activities (invoicing, timesheet cut-off), key meetings (Town Hall, B2B, YPF, Lunch & Learn), and bid templates.