About the Hive Platform
The Hive Platform is Turner & Townsendâs digital ecosystem that transforms how construction projects are delivered, governed, and reported. It integrates best-in-class tools, digitised delivery apps, and the Hive Portal, giving clients a single source of truth across project, cost, and portfolio data. âinâclass tools, digitised delivery apps, and the Hive Portal, giving clients a single source of truth across project, cost, and portfolio data.
Clients use Hive in two primary models:
- Hive Data Platform â building a structured, client specific data asset to support cost estimating, benchmarking, and market intelligence.âspecific data asset to support
- Hive Delivery Platform â digitising best practice project and cost management to drive consistency and real time reporting. âpractice project and cost management to drive consistency and realâtime reporting.
Your role will ensure clients successfully adopt these platforms, realise their value, and embed them into day-to-day operations.âtoâday operations.
Job Description
We are seeking a Product Implementation Consultant to support clients in the configuration, deployment, and adoption of the Hive Platform. You will become a Hive product expert, leading clients through discovery, configuration, onboarding, training, and long-term adoption support.âterm adoption support.
You will work across all Hive apps - including Cost Control, Cost Planning, Project Management, Delivery Assurance, Benchmarking, Parametric Modelling, Market Rates, and the Hive Portal - ensuring they are configured to client needs and delivering their intended benefits.
Key Responsibilities
- Hive Platform Expert
- Develop deep knowledge of all Hive apps, modules, and data structures (e.g., cost, schedule, change, risk, benchmarking datasets).
- Understand how Hive integrates with âCommercially Off the Shelfâ (COTS) tools and existing client systems.
- Stay current with new features, releases, and roadmap developments.
- Client Discovery & Requirements Gathering
- Lead workshops to understand client delivery processes, data models, and required delivery workflows
- Capture detailed requirements for Data or Delivery Platform deployments (or hybrid models).
- Map client needs to Hive apps, configuration options, and integration points.
- Platform Configuration & Implementation
- Configure Hive environments including:
- Cost Control structures
- Cost Planning models
- Parametric Modelling inputs & scenarios
- Project Management modules (schedule, change, risk)
- Market Rates libraries
- Benchmarking datasets & methodologies
- Portal dashboards and reporting views
- Ensure configurations maintain consistency with Hiveâs data model and standardised methodologies.
- Conduct QA, UAT support, and readiness checks prior to go live.âlive.
- Training, Enablement & Change Support
- Develop training materials aligned to each Hive application and the clientâs deployment model.
- Deliver training to stakeholders, ranging from program managers, project managers and cost managers to executives accessing the Hive.
- Support clients with communication plans, drop-in sessions, user guides, and adoption campaigns - mirroring best practice shown in recent client rollouts. âin sessions, user guides, and adoption campaigns
- Adoption, Support & Continuous Improvement
- Provide post implementation support to troubleshoot, optimise workflows, and embed best practice digital delivery.âimplementation support to troubleshoot, optimise workflows, and embed bestâpractice digital delivery.
- Monitor usage and adoption across apps.
- Recommend enhancements to improve client outcomes and platform value.
- Build and maintain strong client relationships as a trusted advisor in their digital transformation.