Strategic Operations Management: Develop and implement operational strategies, policies, and standard operating procedures across North Asia locations. Ensure alignment with regional APAC objectives
Work closely with the North Asia leadership and the Business support functions to drive operational excellence with ownership and accountability.
Team Leadership: Lead, coach, and oversee a team of operational leaders and managers, fostering high engagement, talent development, and performance accountability
Process Optimization: Identify and implement improvements in operational processes to enhance efficiency, reduce costs, and improve service delivery
Project and Change Management: Drive change initiatives, improvement projects, and regional strategic programs, including ESG and ISO compliance initiatives
Stakeholder Engagement: Interact with internal teams (executive leadership, sales, finance) and external stakeholders (vendors, resellers, regulatory authorities) to ensure operational objectives are met and customer satisfaction is maximized
Risk and Compliance Management: Ensure compliance with legal, regulatory, and industry standards and proactively address operational risks
Performance Analysis: Monitor operational performance across locations, using data-driven insights to make strategic recommendations and optimize outcomes
Regional Collaboration: Act as a liaison across North Asia operations, sharing best practices, aligning operational objectives with regional peers, and supporting local market performance
Health & Safety compliance: Lead and drive the adoption of Health & Safety compliance in North Asia with support from the Asia regional HSE lead .
Ethics & Compliance: Drive the behaviors of integrity with support from regional Ethic and compliance lead for Asia. Support the Asia lead with in region investigation & training and awareness programmes+tracking and reporting
Reporting :Lead and take ownership of the tracking and reporting for North Asia into the sub regional ,regional and global board reports