The Quality Manager (QM) is the lead contact for all quality matters within their assigned area of the business. The Quality Manager leads a team of quality professionals which provide a quality management service whilst ensuring that all activities throughout the FPM project lifecycle are defined, planned and implemented in their area and are aligned to the RR SL Quality Policy, Strategy and Manual (Quality Programme). The quality manager provides support and guidance in the delivery of both Quality Assurance (QA) and Quality control (QC) and drives continual improvement across all project phases.
Turner & Townsend
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