The Corporate Travel & Expense Coordinator oversees the organization's end-to-end travel and expense (T&E) program. This role ensures efficient, compliant, cost-effective, and employee-friendly management of business travel bookings, expense reporting, reimbursements, and related travel vendor relationships. The position combines policy governance, system administration, data analytics, and strategic initiatives to optimize spending, enhance user experience, mitigate risk, and support company growth.
*In-office working at a T&T office is required two to three days out of the work week. *
Responsibilities:
- Administer and optimize the T&E technology platform (e.g., Concur, Conferma), including configuration, user setup, workflow management, troubleshooting, system upgrades, and integrations with Finance, HR, and Payroll systems.
- Oversee the full expense reporting lifecycle, including auditing for compliance and accuracy, processing reimbursements, supporting employees, escalating violations, managing corporate card programs, and ensuring timely month鈥慹nd close and account reconciliation.
- Serve as the primary support hub for all employee travel, coordinating bookings through travel management companies and corporate travel tools, assisting with itinerary changes or disruptions, and ensuring alignment with company travel policies.
- Manage vendor and travel partner relationships (TMCs, airlines, hotels, car rental agencies, booking platforms), including contract negotiation, performance monitoring, and driving utilization of preferred suppliers.
- Analyze T&E spend and prepare reporting dashboards, highlighting travel patterns, compliance trends, policy violations, savings achieved, and opportunities for cost optimization.
- Maintain strong internal controls and policy compliance, updating T&E policies, training materials, and documentation while ensuring consistent enforcement of company standards.
- Support SOX control requirements, as applicable, by following appropriate documentation, approval, and audit procedures.