Verify patient insurance benefits and eligibility
Enter and manage patient information within company systems
Prepare required patient documentation prior to evaluations
Support front office teams with insurance and authorization questions
Track and monitor patient authorizations as required by insurance plans
Communicate insurance benefit information to patients when needed
Monitor and report on front office collections performance
Share updates with the team on insurance changes, policies, and processes
Support ongoing improvements to systems and workflows
Assist with insurance re-verification when needed
Perform audits to ensure accuracy and compliance with verification and authorization processes