System and Application Administrator

Ubisoft IT is looking for a Systems and applications administrator to join the IT Production Services team. This is a worldwide distributed team whose main mission is to provide optimized solutions that offer game production teams various options tailored to their reality. This service is a key part of the game production ecosystem and is used by thousands of game content contributors from all Ubisoft studios.

In this role, you’ll be responsible for ensuring the smooth operation of our video game development processes. Whether it’s for our players or our employees, our IT teams are the backbone of services and infrastructures that meet the most demanding technological challenges. You’ll be at the forefront of ensuring the seamless operation of video game development processes.  

Responsibilities:

• Provide operational support for on-premises deployments of essential tools like Perforce, GitLab, and Artifactory;
• Support power users from game productions with application-related issues, ensuring they work efficiently and effectively;
• Troubleshoot and resolve incidents promptly to minimize disruptions to production;
• Continuously improve existing processes and solutions, making them more efficient and effective; 
• Collaborate closely with colleagues to ensure Ubisoft’s production environment is set up for success; 
• Interact with studios for business requirements and propose practical and sustainable solutions.

*On-call support approximately once every two months, including weekends