Working Monday to Friday only; as a Customer Relationship Manager at Together Money, you will work as part of our fantastic Direct Sales team supporting our customers. You will be taking inbound telephone calls from potential new customers from across multiple sales channels e.g. Auction Sales/ Commercial Sales/ Direct etc. During the call, you will be asking 'rich' questions to understand and qualify the customer's needs, and in turn, which specialist mortgage sales team can support the Customers further before passing the customer through. You will also make proactive outbound calls to previous and existing customers, who may be i.e. coming to the end of their mortgage term or looking to refinance etc with the view to retaining their custom.
We want you to have a long career with us. We promote from this team and you will have the opportunity to go down multiple career avenues. We can even support you with gaining qualifications in Mortgage Advice Practice (CeMAP).
As a Customer Relationship Manager, we are looking for you to: