Position summary
The Hospitality Associate position is responsible for providing hospitality and catering services as a client site including conference room set-up, reception assistance and other general office support as needed (copy, mail and intake functions)
Job duties
- Check the conference room and meeting schedule throughout shift and make note of any changes to ensure meetings are set-up accurately.
- *Set up conference rooms according to client鈥檚 request, including audio/visual equipment, food, beverages, utensils, ice, etc.
- Clean up conference rooms after use and return property to vendors if necessary.
- Prepare coffee and other beverages in assigned kitchens each morning.
- Clean up coffee makers Pantry in each kitchen in the evening. Throughout the day
- Communicate with supervisor or client on meeting request concerns or deadline issues.
- Maintain inventory of catering supplies and order supplies as needed.
- *Place orders for food and beverages for use during meetings
- Coordinate and act as liaison with personnel, food merchants, selected contact and outside vendor(s) to ensure the pricing is competitive and reviewed quarterly.
- Ensure the value-added products and services are secured at competitive rates that have been vetted
- Perform appropriate vendor selection and management associated with department services and/or products.
- Assist in training new hires.
- Prioritize workflow.
- Assist in process improvement ideas.
- Answer telephone in Office Services center.
- Adhere to Williams Lea policies in addition to client site policies.
- Use equipment and supplies in a cost-efficient manner.
- Must be able to lift up to 50 lbs. on a regular basis.
- Provide back-up support to Reception and/or Office Services as needed.
Working conditions
- Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site.
- The general work environment is professional.
- Potential hazards are involved in working with hot food and cleaning supplies.
- Must be able to work standing up all or most of the time.
- Ability to work overtime as needed.