The Receptionist is responsible for providing covering the reception desk, greeting visitors and general clerical office support .
Job duties
(* denotes an “essential function”)
- * Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner. Transfer calls to appropriate individuals.
- *Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor’s arrival when necessary.
- *Provide high level services to staff, clients and guests.
- *Communicate with manager and client on job or deadline issues.
- Handle additional projects as assigned. Handle sensitive and/or confidential document and information *
- *Communicate with supervisor or client on job or deadline issues.
- *Meet contracted deadlines for accepting, completing, and delivering all work.
- *Troubleshoot basic equipment problems.
- Prioritize workflow.
- Interact with clients in person, over the phone or electronically.
- Adhere to Williams Lea policies in addition to client site policies.
- Use equipment and supplies in a cost-efficient manner.