Verify composition or perform copy prep as needed for order processing purposes.
Manage ND/AR and item maintenance in applicable systems.
Coordinate all corrections and/or changes that occur during the work-in-process through written and/or verbal instructions.
Work diligently and thoroughly with samples.
Create job tickets for the production floor; along with mock ups and proper versioning.
Back up to TTA system.
Aid in Quality Investigations.
Provide all necessary support to customer service, including the following: receive calls, faxes, mail, and email; identify and resolve customer problems and issues in a timely manner.