We are looking for a talented Associate Sales Engineer to join our growing global team at Sectigo.
The Associate Sales Engineer plays a vital hybrid role, providing both direct customer engagement and critical support to Sales Engineers and Senior Sales Engineers. This position is ideal for early-career professionals with a passion for technology and a desire to grow into a full Sales Engineering role. This individual is involved in technical demonstrations, proof of concept initiatives, and strategic customer interactions - all while developing expertise in Sectigo’s industry-leading security solutions.
This is a full-time and remote position based in the East Coast/Eastern Time.
Here are the core functions, responsibilities, and expectations for this role:
- Support the mid-market, enterprise, and eCommerce sales teams during the sales cycle with technical input, project coordination, and customer management.
- Participate in technical demos and presentations for prospects and partners, tailored to both technical and executive-level audiences.
- Assist in planning and implementing Proof of Concept (PoC) efforts, with increasing responsibility over time.
- Provide first-level technical support during sales engagements and collaborate with Senior SEs to drive technical success.
- Assist with sales proposals, RFPs, and RFIs, contributing to technical documentation and responses.
- Collect and communicate customer feedback, product improvement ideas, and feature requests to Product Management.
- Collaborate with Sales Engineers on projects involving channel partners, customer onboarding, or technology alliances.
- Contribute to a positive team culture and participate in ongoing enablement activities to accelerate learning and growth.
- Perform solution research and competitive analysis to support the positioning of Sectigo products.
- Set up and maintain demo environments, sandbox environments, and lab infrastructure for SE use.
- Prepare customized demo content, scripts, or user flows tailored to prospect use cases.
- Shadow senior SEs during technical discovery and implementation calls to build product and customer knowledge.
- Document repeatable solutions, product tips, and internal knowledge to support team scalability.
- Collaborate with Product, Marketing, and Sales Enablement teams on cross-functional projects as needed.
- Contribute to a positive team culture and participate in ongoing enablement activities to accelerate learning and growth.
- Additional tasks associated with this position may be assigned in response to company initiatives and business needs.