Principal Accountabilities:
- Administer and support SuccessFactors in alignment with HRIS colleagues.
- Administer and support other HR-related applications / software.
- Troubleshoot and analyse issues raised by end users.
- Support regular updates / patches following the vendor / partner cycles.
- Support HR in defining their internal processes.
- Support the tool selection and implementation based on identified HR needs.
- Support external consultants and suppliers as required.
- Create and maintain system documentation, including FDS and SOP鈥檚
- Design and generate reports and metrics to support HR Operations