CONCEPT & PROCESS DEVELOPMENT
As a member of our team, you'll work on the development of new system solution designs by collecting, analysing and challenging business requirements. With your deep understanding of concepts, end to end processes and technical expertise, you provide an objective and holistic perspective to shape our processes and system landscape towards increased maturity levels. Focusing on data integration and efficiency you avoid isolated solutions and secure an end-to-end approach of all anticipated changes.
You'll act as a translator between business and IT, defining detailed requirements into system-based concepts, which can be used as basis for the technical implementation (BSS - Business Scope Statements). You are responsible for defining scope and independently structure these BSS, and ensure deliverables result in high quality requirements documentation. You鈥檒l need to secure alignment with your management as well as with all cross-functional stakeholders on business and IT side. You'll also contribute to steering meetings with our senior management to get direction on open decisions and questions.
PROJECT MANAGEMENT
In this role you'll act as business integration project manager you focus on delivering own projects with high complexity (i.e. scope, size, diverse stakeholders and/or high level of integration) and that carry a high level of ambiguity. Depending on the project鈥檚 complexity, urgency, and length, you'll define which project management approach and methodology to apply to achieve the project goals best.
You'll define, structure and manage a project plan and relevant work packages considering e2e process and data flow design. In alignment with our IT you鈥檒l set up realistic project timelines considering resources and overall constraints. You'll track and document project progress and milestones in our project management tools, ensure deadlines are met and monitor implementation budgets.
Mostly independently, you鈥檒l ideate, structure, prepare and run workshops throughout the different project stages, where you鈥檒l be expected to challenge the status quo, facilitate discussions, as well as continuously identify and manage various complex project and process dependencies.
You鈥檒l set the right priorities and communicate pro-actively with all involved parties, identify bottlenecks, find alternatives to remove roadblocks and de-escalate conflicts. In alignment with our portfolio management team, you'll ensure reporting and when needed, escalation to our senior management. For this reason, relevant experience with proven track record in project management, stakeholder management and strong communication skills are vital for this role.
TESTING, DOCUMENTATION & HANDOVER
You'll be responsible to ensure high quality and functional integration of all technical developments by ensuring detailed E2E solution testing by the project team. You will define a comprehensive test planning approach and manage the test execution: scope, progress tracking, bug fixing and backlog. Alignment with business stakeholder and orchestrating user acceptance testing (UAT) is also part of your responsibilities.
After successful testing, you'll introduce and hand over the new process to the data & process governance team. Therefore, you ensure the relevant detailed technical internal documentation is in place; for this you structure, write and quality assure documentation prepared by the project team (if applicable). Another task is the conception, creation and review of Global-/End-/Key User trainings and workshops as well as the preparation of related materials and documentation. To ensure system adoption, you鈥檒l define and deploy appropriate communication plans across all user groups and stakeholders within the organisation.
CHANGE MANAGEMENT & CONTENT SUPPORT
You'll act as partner for both subsidiaries and HQ in topics related to your area of expertise, where you have deep understanding of the end-to-end processes and concepts as well as the strategy behind and their interconnection with other areas of the organisation. With your know-how of the tool landscape, data flows and integration, you鈥檒l act as expert on demand to the 2nd level support in case of process and/or system-related issues and questions that carry a high level of complexity. With your wide expertise, you coach and support your colleagues towards their understanding of the bigger picture and E2E integration.
Furthermore, you鈥檒l lead initiatives that aim to support subsidiaries in optimizing their cross functional processes and improving their data quality, such as taskforces, driving cross-functional discussions, challenging established processes and finding efficiencies. You鈥檒l also be responsible to design and deploy change management initiatives.