LEADING AND SUPPORTING SYSTEM AND PROCESS OPTIMISATION PROJECTS
In this role, you'll lead project teams or support projects from end to end: from project planning, over understanding and documentation of business requirements (BSS), to system testing, implementation and training the users. Depending on the project鈥檚 complexity, urgency, and length, you will define which approach and methodology to apply to achieve the project goals best. You'll be expected to challenge the status quo, facilitate discussions, as well as continuously identify and manage various project and process dependencies. For this reason, a proven track record of stakeholder management and strong communication skills is vital for this role.
OVERSEEING CPM INTEGRATION WITH OTHER RED BULL TOOLS
Throughout all your projects, you will be tasked with overseeing and optimising the way the Customer Profitability System (CPM) is integrated with other Red Bull tools. You'll participate in and facilitate discussions on complex data flows and structures as a subject matter expert from the data side. In addition, with your understanding of different system and business process dependencies, you will act as a strong partner to our IT team on large system improvements and technology change projects. Therefore, an understanding of complex technical solutions is essential, as well as a general technical affinity and prior experience with system implementations as a key user.
BUSINESS PARTNER FOR LOCAL MARKETS AND HQ
In this role, you'll be a partner for both subsidiaries and HQ in establishing and fully taking advantage of the potential of the CPM system, with a focus on business processes. You'll collaborate with sales, revenue management, finance and operations teams to capture business requirements and keep a strong alignment on the short and long-term strategy. Hence, it is important that you have a solid and diverse business background in order to understand and challenge different cross-functional topics.
SYSTEM SUPPORT, DATA AND PROCESS QUALITY
You鈥檒l act as a global point of contact for the CPM tool and help local key users around the world in case of process or system related issues and questions. Thereby, you鈥檒l ensure proper system functioning, find efficiencies and tackle areas of opportunity concerning system improvements and related business processes within the CPM system.
TRAINING OF THE ORGANISATION
Another task is the conception and creation of trainings and workshops as well as the preparation of related materials and documentation. You鈥檒l hold on-site and online trainings for the system users of our subsidiaries to ensure proper system handling and to strengthen the connection with key users.