POST-PRODUCTION INFRASTRUCTURE
Monitor system health and availability in a 24/7 post-production environment and respond to incidents.
Support Elements and Dell PowerScale shared storage, including permissions, performance tuning, and client connectivity.
Provide connectivity support for editing workstations, edit bays, and finishing suites (Windows and macOS).
Support media asset management, including content indexing, search, and retrieval workflows.
Support recording, ingest, transcoding, proxy generation, and media delivery tools and services.
Maintain archive and backup workflows, including restoration, retention management, and overall media lifecycle management.
POST-PRODUCTION WORKFLOW SUPPORT
Support the Media Technologies Manager in collaborating with editors, producers, and finishing teams to define and maintain day-to-day workflows.
Troubleshoot issues with non-linear editing (NLE) applications鈥攅specially Adobe Premiere, Avid Media Composer, and DaVinci Resolve鈥攁s well as related integration points (including storage, MAM, transcoding, and review systems).
Help optimize workflows for content handoff among field, post-production, and distribution teams.
Provide end-user training and guidance on post-production systems and best practices.
Offer direct technical support and collaboration to the Director of Post-Production and the post-production team to meet delivery deadlines and workflow requirements.
Drive continuous improvements in system reliability, performance, and user experience.
Provide event and on-location support for production workstations, end users, and recording workflows as needed.
Stay current with post-production technology trends and standards and share relevant insights with the team.
Assist in evaluating new tools and vendors, including performing basic testing and gathering stakeholder feedback.
IT INFRASTRUCTURE
Experienced in troubleshooting and configuring Linux, Windows, and macOS systems.
Skilled in deploying, patching, and managing workstations and servers (both physical and virtual) using client management tools.
Proficient in troubleshooting and configuring network services and devices (with a preference for Cisco) that support media workflows.
Collaborates with enterprise support partners to define, implement, and maintain standards.
Maintains on-premises and remote data center racks, cabling, and media technology equipment.
Committed to continually enhancing digital security across post-production infrastructure and workflows.
WAYS OF WORKING
Work collaboratively across functions with stakeholders in post-production, production, and IT.
Provide regular updates and escalate risks, incidents, and decision points to the Media Technologies Manager as needed.
Experience with ticketing systems and Agile/SCRUM methodologies is a plus.
Communicate directly with end users to diagnose issues, set expectations, and provide status updates.
Able to work effectively both as part of a team and independently as a self-starter.