Team Manager - Account Management

We are seeking an experienced and people-focused Account Management Team Manager to lead, develop, and inspire a team of account managers. This role is responsible for building strong, long-term customer relationships while coaching the team to do the same.

The ideal candidate is a proven leader with hands-on account management experience who can demonstrate how they establish trust with customers, understand client needs, and drive retention and growth. You will lead by example—actively mentoring your team, reinforcing best practices in relationship management, and creating a customer-first culture.

Key Responsibilities:

• Lead, coach, and develop an account management team to deliver exceptional customer experiences
• Build and maintain strong relationships with key customers and stakeholders
• Guide the team in nurturing long-term customer partnerships and identifying growth opportunities
• Set clear expectations, provide ongoing feedback, and support professional development
• Collaborate cross-functionally to ensure customer needs are met and exceeded