The Finance department has an opportunity within the Operations team for a Financial Operations Manager to oversee an area of the group鈥檚 operational processes. The successful candidate will play a vital role in ensuring that the day-to-day operations of the department run smoothly by ensuring that systems and processes are used effectively to maximise efficiency, with an ongoing focus on continuous development.
This role requires excellent attention to detail and the ability to plan and prioritise a busy workload in order to meet challenging deadlines.
Key Role Responsibilities:
Typical work activities include:
- Responsibility for the end-to-end Operational processes for multiple products
- Importing, processing and validating high volumes of transactional data
- Proactively dealing with any transactional data challenges which prevent transactions being made available for customer invoicing
- Developing and maintaining strong relationships with both internal and external contacts
- Daily and weekly volume reconciliations & trend analysis
- Producing high quality, accurate outputs on a consistent & timely basis
- Working closely with all other departments to ensure a smooth business process
- Maintenance of processes and procedures
- Continuously working to increase the effectiveness and efficiency of the department
- Identifying areas for improvement and associated benefits
- Measure and manage performance against internal service levels
- Identify areas of underperformance and escalate to management to ensure swift action
- Investigation and quick resolutions to queries
- Experience of managing and triaging queries via CRMs