The Global Procure-to-Pay (P2P) Shared Services Purchasing Manager plays a key role as a senior individual contributor supporting global procurement and accounts payable (AP) operations. This role is responsible for assisting in daily transactional activities in Coupa and the ERP system (e.g., NetSuite), ensuring invoices, purchase orders, and payments are processed accurately, timely, in compliance with corporate policies, controls and established service level agreements (SLAs). The position also supports vendor management, employee expense reimbursements, and continuous improvement initiatives across the global P2P process.
This position will require:
Strong customer service mindset
Ability to manage multiple tasks with strict deadlines in a fast-paced environment
Good verbal and written communication skills, and strong attention to detail
Note: The person will need to support North American shift (7pm IST to 4 am IST - any 9 hour coverage)
DUTIES AND AREAS OF RESPONSIBILITY:
Purchasing Operations:
Independently create, review, and maintain purchase requisitions and purchase orders within Coupa, ensuring timely and accurate processing in accordance with established Service Level Agreements (SLAs).
Apply judgment to verify that purchase orders comply with corporate procurement policies, approval hierarchies, and budgetary controls.
Monitor open purchase orders, coordinate the receipt of goods and services, and follow up with stakeholders to ensure timely closure of aging POs.
Provide first-line support and operational guidance to business users regarding Coupa-related inquiries, including requisition submissions, approval workflows, and supplier catalog issues.
Contract Review & Cordination:
Support the review, routing, and approval of purchasing-related contracts under established legal and procurement frameworks to ensure compliance with company policies and procedures.
Collaborate with Legal, Finance, and other internal stakeholders to confirm that contractual terms align with procurement and purchasing requirements.
Maintain accurate records of executed contracts within Coupa or other designated systems.
Vendor Setup & Maintainance:
Facilitate the onboarding and setup of new vendors in Coupa, ensuring all required documentation (e.g., W-9/W-8 forms, tax identification, and banking information) is properly collected, validated, and approved.
Conduct vendor data verification to ensure accuracy, completeness, and compliance with corporate and regulatory requirements.
Coordinate and execute updates, modifications, and deactivations of vendor records in collaboration with Procurement, Compliance, and Treasury teams.
Other duties:
Participate in special projects, audits, system implementations, reporting and analytics, and data migration activities related to procurement.
Accounts Payable Support:
Provide limited support to Accounts Payable activities, including invoice review, payment coordination, and issue resolution related to purchase orders and vendor payments.
Collaborate with the Finance and Treasury teams to ensure timely and accurate payment processing.